Policies & Transparency

When you fill out the new client form, book an appointment, or interact with our website, we may collect:

• Contact information — your name, email address, phone number
• Hair and service details — your hair history, goals, allergies, medical conditions that may affect services, photos you upload
• Booking information — appointment dates, services requested, preferred times
• Communication preferences — how you prefer to be contacted (email, text, or call)

We only collect what we actually need to serve you well. Nothing extra.

Your data is stored on our own private server — not in a big tech cloud. We use a local database (SQLite) that sits on our secured server infrastructure. Your information is not shared with data brokers, advertisers, or anyone who has no business seeing it.

The only external service that receives some of your data is Square, which handles appointment booking and payment processing. Square has its own privacy policy.

Only Karli Rosario (your stylist and studio owner) and authorized administrative staff have access to your information. We do not sell, rent, or share your personal data with third parties for marketing purposes. Ever.

If you upload photos through the new client form, they are stored securely on our server and are only visible to Karli during your consultation planning. Photos are never shared publicly, used in marketing, or shown to other clients without your explicit written permission.

Our website does not use tracking cookies, third-party analytics, or advertising pixels. We keep it simple and respect your browsing privacy.

You have the right to:

• Request a copy of the personal data we have on file for you
• Request corrections to any inaccurate information
• Request deletion of your data (see our Data Retention Policy for details)

To make any of these requests, just reach out directly — there's no form to fill out or hoops to jump through.

If we update this policy, we'll note the date at the top. We won't make sneaky changes — transparency is the whole point.